You can connect multiple devices to one account, with the number of devices limited by the selected subscription plan. The main points to understand about this feature are:

• Accounts can be accessed on various platforms, irrespective of the original sign-up platform (e.g., Android, iOS, macOS, Windows).
• The number of devices allowed depends on the subscription plan, theoretically permitting an unlimited number of devices per account.
• Notifications will be issued if the number of connected devices exceeds the plan limit, urging users to remove extra devices when logging in.
• Each device can be connected to up to two accounts, whether it is a computer or a mobile device.

Certainly! You can take advantage of Ladder VPN for China at no cost indefinitely by utilizing the "Daily Check-in" feature. Every day, you receive 15 minutes of complimentary usage time. Moreover, you can earn 1 point for each successful referral, which can be redeemed for a 1-day pass. Here are the key points:

• Ladder VPN for China promises to provide the "Daily Check-in" feature for free indefinitely.
• New users are granted an initial 15 minutes of free usage time, and you can earn an additional 15 minutes by completing the check-in process the next day.
• While enjoying the free trial, you are free to use our services without any limits on usage. However, please keep in mind that server access is restricted to locations included in the free plan.
• You can accumulate points by joining our referral program and subsequently redeem them to obtain various types of plans.

Of course! We offer a 15-minute daily trial period. To start your trial, please follow these steps:

1. Download the Ladder VPN for China app.
2. Create a new account.
3. Click the "Daily Check-In" button on the main screen of the app.

Please note that the availability of this free trial may vary and can be withdrawn at any time without prior notice.

Ladder VPN for China places great importance on user privacy, guaranteeing that no logs of activity or connections are maintained. Additionally, the VPN service refrains from storing any information that might be utilized to monitor particular network activities or behaviors linked to an individual user.

You can reach out to us via the following methods:

• Website: http://laddervpnapp.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

You can reach out to us via the following methods:

• Website: http://laddervpnapp.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

The split mode functionality in Ladder VPN for China is compatible with web applications such as Telegram, WhatsApp, or Gmail that make use of HTTPS. This mode can adjust the routing for both HTTP (port 80) and HTTPS (port 443), enabling access to the web versions of these applications. However, different ports may be utilized by the application versions.

To guarantee access, the following steps should be taken:

• Enable the "Global Mode" option found in the routing settings.
• Adjust the proxy settings of the application. For instance, here's how to alter the proxy settings for the LINE app:
  
  

• Should you try to log in on a new device and surpass the device limit, you will be redirected to the "Unbind Device" page, where you can disconnect any linked devices.
• Alternatively, you can go to "Menu" > "App Settings" > "Device List" to choose and unbind a device of your selection.

It's not unusual to forget usernames or passwords, and our goal is to simplify the recovery process as much as we can. Here are your options:

• If you've forgotten your username, kindly reach out to us and send a screenshot of your payment history.
• If you've misplaced your password, simply utilize the "forgot password" function found in the app.

We have observed that some users find it challenging to select a server after picking a region.

To make this easier, we now exclusively show regions. Heibao will automatically connect you to the highest performing server in your selected region. Here are the details:

• The location menu will solely show regions, with each region hosting hundreds of servers. Upon selecting a region, Heibao will automatically connect you to the server that provides the best performance according to your network conditions.
• If you are not happy with the server you are connected to, you can disconnect and reconnect to the same region to connect to a different server.
• You can continue this process until you find a server that suits your requirements.

Frequent causes of network problems are:

• Slow local internet speeds (when not using a VPN)
• Increased user traffic at various VPN server locations

To address these problems, consider the following solutions:

• Verify your local internet speed by temporarily turning off the VPN
• Experiment with different network connections like WiFi, 4G, or 5G while the VPN is disabled to pinpoint any connection issues. For instance, if your WiFi proves unreliable, consider switching to a mobile data connection.
• Disable the VPN, select a different server location, and then reconnect
• If you wish to remain connected to the same geographical area, disconnect and reconnect as this may connect you to another server within the same region.
• Keep conducting these tests until you identify the best server for your needs.

Global Mode: This option enables VPN for all online activities, which might result in slower performance for local websites and applications.

Split Mode: This option employs VPN only for sites that are restricted due to geographical limitations, like Google, YouTube, and Netflix, while allowing access to local networks for Chinese websites.

You can modify the routing mode in the App Settings.

If you experience difficulties accessing specific websites or applications, consider switching to "Global Mode."

Please reach out to us if you require further assistance.

You can accumulate points by referring friends and utilize them to obtain rewards. Here’s how it works:

• First, obtain your "Referral Code" or "Referral Link" by navigating to "Share & Gift" and clicking on "Share Now." After that, you can send it to friends or share it on your social media accounts or blog.
• You will earn 1 point for every friend who successfully refers, which can be exchanged for a 1-day pass.
• Your redeemed plans can be found in the "My Account" section after you have redeemed your points.
• For a referral to be deemed successful, the friend you referred must download and start using the app. If they download it but do not engage with the app, you will not earn your referral point until they begin to use it.

Occasionally, there may be a delay in processing payments through the gateway. Here are the key points to remember:

• We support multiple payment options, such as Alipay, WeChat QR Code Scanning Payment, and UnionPay.
• If you have successfully completed a payment but do not see the associated plan in your account right away, please wait for approximately 5 minutes, then log out and log back in.
• If you continue to experience problems after following the above steps, please take a screenshot of your payment confirmation and contact us for additional help.

这种情况一般是由于系统代理地址没有正确配置或者被第三方软件屏蔽导致的。解决方法是手动添加Ladder VPN for China的科学上网代理地址。

请按照以下步骤进行操作：

• 在 Windows 系统中搜索并打开“Internet 选项”。
• 转到“连接”标签页。
• 点击底部右侧的“局域网设置”按钮。
• 在局域网（LAN）设置页面中，勾选“使用自动配置脚本”选项√，并在下面的地址框中输入：http://127.0.0.1:7525/proxy。
• 点击右下角的“确定”按钮，然后再次点击“确定”以关闭 Internet 属性。
• 最后，请完全关闭浏览器，然后重新打开浏览器即可体验科学上网。

如下图所示：

While installing the Ladder VPN for China app on Windows, you might face alerts from your antivirus or firewall software since VPN applications can be seen as possible threats. If these alerts arise, you should select options like "allow," "agree," or "trust" to proceed with the installation. This step is crucial for the VPN to work properly as it requires changes to proxy settings. Denying these permissions could affect the proper functionality of Ladder VPN for China.

By utilizing Ladder VPN for China on your Windows computer, you can ensure the safety and security of all your activities. When you connect to one of our Ladder VPN for China server locations, you'll replace your device's IP address with a new one, protect your data on unsecured Wi-Fi networks, and access blocked websites and services.

Although free Ladder VPN for China and proxy services are available, free Ladder VPN for China is generally not recommended because they often lack the privacy and security measures found in paid Ladder VPN for China Free Ladder VPN for China frequently underperform, might endanger your data by selling it, and usually do not provide sufficient protection against potential cyber attacks.

Getting started is easy! Just sign up for Ladder VPN for China, install the app on your device, and click the "On" button that appears on your screen.

Although Windows 10 and 11 include a VPN client, it doesn't provide a full VPN service. To enjoy all the advantages, you'll have to connect to a third-party VPN such as Ladder VPN for China. The setup process can be somewhat complicated, which is why many prefer to use the Ladder VPN for China app for convenience.

A VPN establishes a virtual network by connecting various computers over the internet. Initially aimed at enhancing speed and security, it primarily functions today to provide privacy, encryption, and access to restricted content.