You can connect multiple devices to one account, with the number of devices limited by the selected subscription plan. The main points to understand about this feature are:

• Accounts can be accessed on various platforms, irrespective of the original sign-up platform (e.g., Android, iOS, macOS, Windows).
• The number of devices allowed depends on the subscription plan, theoretically permitting an unlimited number of devices per account.
• Notifications will be issued if the number of connected devices exceeds the plan limit, urging users to remove extra devices when logging in.
• Each device can be connected to up to two accounts, whether it is a computer or a mobile device.

Certainly! You can take advantage of Ladder VPN for China at no cost indefinitely by utilizing the "Daily Check-in" feature. Every day, you receive 15 minutes of complimentary usage time. Moreover, you can earn 1 point for each successful referral, which can be redeemed for a 1-day pass. Here are the key points:

• Ladder VPN for China promises to provide the "Daily Check-in" feature for free indefinitely.
• New users are granted an initial 15 minutes of free usage time, and you can earn an additional 15 minutes by completing the check-in process the next day.
• While enjoying the free trial, you are free to use our services without any limits on usage. However, please keep in mind that server access is restricted to locations included in the free plan.
• You can accumulate points by joining our referral program and subsequently redeem them to obtain various types of plans.

Of course! We offer a 15-minute daily trial period. To start your trial, please follow these steps:

1. Download the Ladder VPN for China app.
2. Create a new account.
3. Click the "Daily Check-In" button on the main screen of the app.

Please note that the availability of this free trial may vary and can be withdrawn at any time without prior notice.

Ladder VPN for China places great importance on user privacy, guaranteeing that no logs of activity or connections are maintained. Additionally, the VPN service refrains from storing any information that might be utilized to monitor particular network activities or behaviors linked to an individual user.

You can reach out to us via the following methods:

• Website: http://laddervpnapp.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

You can reach out to us via the following methods:

• Website: http://laddervpnapp.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

The split mode functionality in Ladder VPN for China is compatible with web applications such as Telegram, WhatsApp, or Gmail that make use of HTTPS. This mode can adjust the routing for both HTTP (port 80) and HTTPS (port 443), enabling access to the web versions of these applications. However, different ports may be utilized by the application versions.

To guarantee access, the following steps should be taken:

• Enable the "Global Mode" option found in the routing settings.
• Adjust the proxy settings of the application. For instance, here's how to alter the proxy settings for the LINE app:
  
  

• Should you try to log in on a new device and surpass the device limit, you will be redirected to the "Unbind Device" page, where you can disconnect any linked devices.
• Alternatively, you can go to "Menu" > "App Settings" > "Device List" to choose and unbind a device of your selection.

It's not unusual to forget usernames or passwords, and our goal is to simplify the recovery process as much as we can. Here are your options:

• If you've forgotten your username, kindly reach out to us and send a screenshot of your payment history.
• If you've misplaced your password, simply utilize the "forgot password" function found in the app.

We have observed that some users find it challenging to select a server after picking a region.

To make this easier, we now exclusively show regions. Heibao will automatically connect you to the highest performing server in your selected region. Here are the details:

• The location menu will solely show regions, with each region hosting hundreds of servers. Upon selecting a region, Heibao will automatically connect you to the server that provides the best performance according to your network conditions.
• If you are not happy with the server you are connected to, you can disconnect and reconnect to the same region to connect to a different server.
• You can continue this process until you find a server that suits your requirements.

Frequent causes of network problems are:

• Slow local internet speeds (when not using a VPN)
• Increased user traffic at various VPN server locations

To address these problems, consider the following solutions:

• Verify your local internet speed by temporarily turning off the VPN
• Experiment with different network connections like WiFi, 4G, or 5G while the VPN is disabled to pinpoint any connection issues. For instance, if your WiFi proves unreliable, consider switching to a mobile data connection.
• Disable the VPN, select a different server location, and then reconnect
• If you wish to remain connected to the same geographical area, disconnect and reconnect as this may connect you to another server within the same region.
• Keep conducting these tests until you identify the best server for your needs.

Global Mode: This option enables VPN for all online activities, which might result in slower performance for local websites and applications.

Split Mode: This option employs VPN only for sites that are restricted due to geographical limitations, like Google, YouTube, and Netflix, while allowing access to local networks for Chinese websites.

You can modify the routing mode in the App Settings.

If you experience difficulties accessing specific websites or applications, consider switching to "Global Mode."

Please reach out to us if you require further assistance.

You can accumulate points by referring friends and utilize them to obtain rewards. Here’s how it works:

• First, obtain your "Referral Code" or "Referral Link" by navigating to "Share & Gift" and clicking on "Share Now." After that, you can send it to friends or share it on your social media accounts or blog.
• You will earn 1 point for every friend who successfully refers, which can be exchanged for a 1-day pass.
• Your redeemed plans can be found in the "My Account" section after you have redeemed your points.
• For a referral to be deemed successful, the friend you referred must download and start using the app. If they download it but do not engage with the app, you will not earn your referral point until they begin to use it.

Occasionally, there may be a delay in processing payments through the gateway. Here are the key points to remember:

• We support multiple payment options, such as Alipay, WeChat QR Code Scanning Payment, and UnionPay.
• If you have successfully completed a payment but do not see the associated plan in your account right away, please wait for approximately 5 minutes, then log out and log back in.
• If you continue to experience problems after following the above steps, please take a screenshot of your payment confirmation and contact us for additional help.

While free Ladder VPN for China and proxy services exist, free Ladder VPN for China is typically not advisable as they often do not offer the privacy and security features that paid Ladder VPN for China provide. Free Ladder VPN for China often fall short in performance, may jeopardize your data by selling it, and generally fail to deliver adequate protection against potential cyber threats.

Although iPhones allow users to connect to VPN servers via their system settings, this feature by itself does not deliver comprehensive VPN services. To take full advantage of VPN functionalities, you must connect to an external VPN provider like Ladder VPN for China.

Utilizing a VPN on your iOS device ensures that your online activities remain highly secure. You have the option to choose from various VPN server locations, enabling you to alter your device's IP address, protect your data on public Wi-Fi, and access content that may otherwise be restricted.

Ladder VPN for China provides a protective shield for your iOS device while you're online, establishing a secure barrier against surveillance, tampering, and content limitations. With Ladder VPN for China, you can confidently indulge in streaming, online shopping, and web browsing, reassured that your privacy and security are effectively safeguarded.